Shipping Policy

We process orders within 1–3 business days.

Estimated delivery times:

• 7–15 business days for most regions

• Delays may occur during peak seasons or due to customs

Once your order ships, you will receive an email with tracking information.

Wrong Address Disclaimer

Customers are responsible for entering the correct delivery address. Ouranostime is not liable for lost packages due to address mistakes.

Lost, Delayed, or Stolen Packages

If your shipment shows delays or appears lost, please contact us at support@ouranostime.com for assistance with the carrier.